Access to our platform is exclusively restricted to individuals who are 18 years of age or older. We employ rigorous identity verification processes to prevent underage usage. Any account found to be operated by a minor will be immediately closed, and any active sessions will be terminated.
We encourage all users to view gaming as a form of entertainment, not as a reliable source of income or a method to resolve financial difficulties. A responsible approach involves balancing playtime with other daily activities, never wagering more than you can comfortably afford to lose, and never attempting to chase losses.
To assist you in maintaining healthy habits, we provide a suite of account management features:
You can proactively restrict the amount of money you deposit into your account over a daily, weekly, or monthly period. Similarly, you can configure loss limits to cap the amount of funds you can lose within a specific timeframe, ensuring you stay within your entertainment budget.
If you wish to control the duration of your gameplay, you may set session limits that log you out after a predetermined period. For short-term breaks, our time-out feature allows you to suspend access to your account for a period ranging from 24 hours up to several weeks.
If you feel that your gaming habits are becoming problematic, you may request formal self-exclusion. This action will block your access to the platform for a minimum of six months, during which time promotional materials will also be halted. Alternatively, you may choose standard account closure if you simply wish to stop using our services permanently.
It is important to remain self-aware. Potential indicators that gaming may be negatively impacting your life include borrowing money to play, neglecting personal or professional responsibilities, experiencing heightened anxiety related to platform outcomes, or lying to family members about the extent of your activity.
If you recognize these warning signs, we strongly advise seeking professional assistance. There are numerous independent organizations and counseling services available in Australia dedicated to supporting individuals affected by gambling-related harm. We encourage reaching out to these external professionals for confidential guidance.
If you share your computer or mobile device with individuals under the age of 18, we urge you to use filtering software and maintain strict control over your login credentials. Never save your password on a shared browser, and always log out completely at the end of a session.
Our internal teams undergo ongoing training to understand the principles of player protection. While we monitor platform activity to help identify potentially concerning patterns, the primary responsibility for utilizing our safety tools rests with the account holder.
We review and update these guidelines regularly to align with evolving best practices in player safety and wellbeing.